Technical Assistance (TA)
- MassMATCH TA Services
- Communication Access, Training, and Technology Services (of the MCDHH)
- Job Accommodation Network (JAN)
MassMATCH TA Services
Technical Assistance (TA) is available from MassMATCH! State or local agencies and other public or private organizations who need TA for assistive technology may contact MassMATCH for contracted services.
Examples of assistance we have provided include help providing reasonable accommodations for people with disabilities in their places of employment, training on ergonomic computer workstation accessibility, and coordination and planning for videophone installation at MRC offices to ensure direct communication access for people who are deaf and their counselors. Our TA staff can work with your organization or agency to evaluate equipment needs and train staff to make AT work for your unique situation.
Please contact:
MassMATCH
Massachusetts Rehabilitation Commission
27 Wormwood Street
Boston, MA 02212-1616
866-682-9955 (Toll Free)
617-204-3851 (Voice)
617-204-3887 (FAX)
Email: massmatch@state.ma.us
Communication Access, Training, and Technology Services (CATTS)
The Massachusetts Commission for the Deaf and Hard of Hearing's (MCDHH) CATTS Department provides a range of free professional and educational in-services/presentations to other organizations, agencies, and businesses seeking to improve their effectiveness interacting with people who are deaf and hard of hearing. In-services on AT and "reasonable accommodation" are available as well as programs specifically geared for public agencies and medical offices. Read more about their TA services and request a training at the CATTS website.
CATTS Department
MCDHH Main Office
150 Mount Vernon Street, Suite 550
Dorchester, MA 02125-3115
617-740-1699 (FAX)
617-740-1668 (VOICE)
617-740-1768 (TTY)
Vidoephone:
Dial 617-740-1800 or use the following IP address: 70.22.152.162
MCDHH Western Regional Office
Springfield State Office Building
436 Dwight Street, Suite 204
Springfield, MA 01103-1317
413-731-5177 (FAX)
413-788-6427 (V/TTY)
Videophone:
Dial 413-788-6427 or use the following IP address: 70.109.254.98
Job Accommodation Network (JAN)
JAN is a free service of the Office of Disability Employment Policy of the U.S. Department of Labor. JAN provides free consulting services to employers and employees including individualized worksite accommodations solutions, technical assistance regarding the ADA and other disability related legislation, tax incentives, and information about self-employment options for people with disabilities. JAN is accessible by phone, fax, postal mail, or email. Most calls are routed to one of JAN's four specialty teams. These teams include the Motor/Mobility Team, the Sensory Team, the Cognitive/Psychiatric Team, or the Small Business Self-Employment Team. They are staffed by professional Human Factor Consultants experienced in the field of rehabilitation. JAN's office hours are 9 a.m. to 6 p.m. EST, Monday-Friday. Learn more at the JAN website.
Job Accommodation Network
PO Box 6080
Morgantown, WV 26506-6080
800-526-7234 (V) in the United States
800-ADA-WORK (V) in the United States
877-781-9403 (TTY)
304-293-7186 (V)
304-293-5407 (FAX)
email JAN

