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Advocacy for Deaf and Hard-of-Hearing

Helpful Guides


Independent Living Programs for Deaf and Hard of Hearing (DHILS)

DHILS programs are publicly and privately funded to provide a range of independent living services to the Deaf and Hard of Hearing community. Advocacy assistance and self-advocacy training are available as well as skills training and peer mentoring. DHILS programs also have some limited funding available for AT devices and services and may have equipment available for loan. There are 10 community-based sites located statewide:

Boston Metro Region:

Metro West Region:

  • Center for Living & Working
    24 Union Avenue, Suite 4
    Framingham, MA 01702
    (508) 755-1003 TTY/Voice
    (888) 773-4281 FAX
    Contact: Joan Philip

Southeast Region:

Northeast Region:

  • Northeast Independent Living Program
    20 Ballard Road
    Lawrence, MA 01843
    (978) 687-4288 TTY/Voice
    (978) 689-4488 Fax
    Contact: Madaline Olio
  • D.E.A.F., Inc.
    Greater North Shore
    35 Congress Street, Suite204
    Salem, MA 01970
    978-740-0394 TTY
    978-740-0329 Voice
    978-740-0389 Fax
  • DHILS Services and Regional Contact: Carol Hilbinger

Southeast Region:

Central and Western Region:

  • Center for Living & Working
    484 Main Street, Suite 340
    Worcester, MA 01608
    508-755-1003 TTY/Voice
    508-755-1072 Fax
    Contact: Joan Philip
  • Stavros Center for Independent Living
    262 Cottage Street
    Springfield, MA 01104
    413-781-5555 TTY/Voice
    413-733-5473 Fax
    Contact: Paul Batch
  • AdLib Center for Independent Living
    215 North Street
    Pittsfield, MA 01201
    413-442-7047 V/TTY
    413-443-4338 Fax
    Contact: Kris Glennie